Terms & Conditions (Shāb Studio) Effective date: February 1, 2026 Business name: Shāb Studio (“Shāb,” “we,” “us,” “our”) Website: https://www.shab.studio/ Location: Montréal, Québec, Canada Contact: info@shab.studio | (438) 524-1454 1) Acceptance of these Terms By accessing our website, booking a session, purchasing a service, or participating in any Shāb activity (in-person or online), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use our services. 2) Eligibility You must be at least 18 years old to book and participate unless a parent/legal guardian provides written consent and is responsible for the minor. You agree to provide accurate information when booking or purchasing. 3) Services Shāb Studio provides fitness and wellness services, which may include personal training, small group training, assessments, classes, coaching, workshops, and related programming (the “Services”). Services may change from time to time. 4) Health, safety, and informed consent You understand that fitness and wellness activities carry inherent risks, including injury, illness, or (in rare cases) serious harm. You agree that: You are responsible for consulting a healthcare professional before starting any program if you have any medical concerns. You will disclose relevant medical conditions, injuries, limitations, medications, or pregnancy status before participating. You will follow coach instructions and exercise within your limits. Shāb may refuse participation or modify activities for safety reasons. 5) Assumption of risk & release of liability To the fullest extent permitted by applicable law, you voluntarily assume all risks associated with participating in the Services. Shāb Studio, its owners, employees, contractors, and coaches will not be liable for any injury, loss, or damage arising from your participation, except where prohibited by law or caused by our gross negligence or intentional misconduct. 6) Bookings, cancellations, and no-shows Booking: Sessions/classes may require advance booking through our scheduling platform or by contacting us. Cancellation policy: You must cancel or reschedule at least 24 hours before the session/class start time to avoid being charged or losing the session credit. Cancellations within 24 hours may be charged in full and/or counted as used. No-shows: No-shows are charged in full and/or counted as used. Studio-initiated changes: We may reschedule or cancel due to coach availability, safety, emergencies, or operational reasons. If we cancel, you will receive a credit for the affected service. 7) Payments, packages, and refunds Payments: Payment is due at the time of booking/purchase unless otherwise stated. Packages: Packages are non-transferable and may only be used by the purchaser. Package terms (including any expiration period) are provided at the time of purchase and/or in your booking portal. No refunds: All purchases are final. No refunds are provided, except where required by applicable law. 8) Client conduct and studio rules To keep a safe and respectful environment, you agree to: Treat staff and other clients respectfully (no harassment, discrimination, or abusive conduct). Use equipment properly and follow posted rules and coach guidance. Maintain appropriate hygiene and attire. Not attend while sick with contagious symptoms. We may suspend or terminate access to Services for misconduct or safety issues. 9) Results disclaimer Fitness and health results vary by individual. We do not guarantee specific outcomes. 10) Intellectual property All content on our website and materials we provide (including workouts, training plans, videos, branding, logos, text, and graphics) are owned by Shāb Studio or its licensors and protected by intellectual property laws. You may not copy, reproduce, distribute, or sell our materials without written permission. 11) Website use You agree not to misuse the website (including hacking, scraping, distributing malware, or interfering with site functionality) or use the website for unlawful purposes. We may restrict access to the website for security or operational reasons. 12) Third-party services We may use third-party tools for scheduling, payments, messaging, analytics, and video platforms. Your use of those tools may be subject to their own terms and policies. We are not responsible for third-party interruptions or errors outside our control. 13) Privacy Your use of the Services is also governed by our Privacy Policy. Please review it carefully: [Insert link to your privacy policy page]. 14) SMS / email communications If you opt in, we may contact you by SMS and/or email for: appointment confirmations and reminders, operational updates (schedule changes, waitlist openings), customer support, occasional marketing/promotions (where permitted). Opt-out: Reply STOP to unsubscribe from SMS. Reply HELP for help. Message and data rates may apply. Consent is not a condition of purchase. Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages. 15) Limitation of liability To the maximum extent permitted by law, Shāb will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits/revenue/data, arising from your use of the Services or website. 16) Indemnity You agree to indemnify and hold harmless Shāb Studio and its staff from claims, damages, liabilities, and expenses arising from your breach of these Terms, misconduct, or misuse of the Services. 17) Governing law These Terms are governed by the laws of the Province of Québec and the applicable federal laws of Canada, without regard to conflict-of-law principles. Any disputes will be brought in the courts located in Montréal, Québec, unless otherwise required by law. 18) Changes to these Terms We may update these Terms from time to time. The “Effective date” will be updated when changes are made. Continued use of the Services after changes means you accept the updated Terms. 19) Contact Questions about these Terms? Contact us: Email: info@shab.studio Phone: (438) 524-1454 Location: Montréal, Québec, Canada